Who can sign off on the deliverables, with the customer responsible for final product acceptance?

• A. Customer
• B. Project Manager
• C. Managers
• D. Project Sponsor

Answer: (B)

The sign-off on a deliverable is about formally confirming that the work done meets the agreed acceptance criteria and is ready to be handed over. The project manager takes charge of this process, coordinating reviews, testing, and documentation, and issuing the official sign-off that the deliverable is complete. This creates a clear, auditable record for closing that work item. While the customer has the final authority to accept the product, that acceptance comes after the deliverable has been signed off as complete and ready. So, the project manager signs off to certify readiness and compliance with requirements, and the customer then provides final acceptance. This keeps the process organized and ensures nothing is handed to the customer without proper internal verification.