Who are responsible for making sure the functionality is up to customer satisfaction?

• A. Project Manager
• B. Project manger
• C. Team Members
• D. Customers

Answer: (B)

The project manager is the one responsible for ensuring the delivered functionality aligns with what the customer expects. This role coordinates requirements, defines acceptance criteria, and guides the team through planning, development, testing, and reviews to make sure the product meets those criteria. They act as the central point of accountability for delivering value, balancing scope, schedule, and quality to achieve customer satisfaction. Team members build the features, and customers provide requirements and feedback, but it’s the project manager who oversees the process and ensures the outcome fulfills the customer’s needs.