Which strategy resolves a conflict as decisions are made to end the conflict?

• A. Withdraw/ Avoid
• B. Smooth/ Accommodate
• C. Force/Direct
• D. Compromise/Reconcile

Answer: (C)

When a decision has to be made to end a conflict, using a forceful, directing approach means exercising clear authority to impose a specific outcome. This style is assertive and uncooperative, and it’s chosen when time is critical, stakes require a definitive direction, or someone in charge has the authority to override competing views. By directing a concrete resolution, the dispute is closed and the project can move forward, even if not everyone agreed with the result. This can be efficient in urgent situations, though it can strain relationships or reduce buy-in if used too often. Other approaches focus on avoiding the issue, smoothing over differences, or seeking a middle ground, which may preserve harmony or collaboration but often leave the conflict unresolved or prolong the decision-making process.