Which stakeholder has the final say on whether the app was built to its required specifications?

• A. Project sponsor
• B. Project manager
• C. Managers
• D. Customer

Answer: (D)

Acceptance of the final product rests with the customer, who defines and validates the requirements and the criteria used to judge whether those requirements are met. They are the recipient of the deliverable and provide the formal sign-off when the app aligns with the agreed specifications in the contract. The project manager coordinates testing and ensures traceability to requirements, but cannot unilaterally decide acceptance. The project sponsor may influence scope and funding, but does not have the authority to approve the product against its specifications. Internal managers oversee execution, yet the final validation of conformance to requirements belongs to the customer.