What states the work done to deliver a product, service, or results?

• A. Project scope
• B. Deliverable
• C. Project Charter
• D. Milestone

Answer: (C)

Understanding what work will be done to deliver a product, service, or result is defined by the project scope. The project scope lays out the boundaries of the project and specifies what work is included to create the deliverables, along with the acceptance criteria. It answers what is in and out of scope and describes the major deliverables and the work required to produce them.

The project charter, while important, serves to authorize the project and provide high-level information and authority; it does not detail the specific work to be performed. A deliverable is the actual output produced, not the description of the work to create it. A milestone marks a significant event or checkpoint, not the overall scope of work. Therefore, the concept that best fits the question is project scope.