Quality is part of which project management phase?

• A. Initiating
• B. Planning
• C. Monitoring and Controlling Phase
• D. Executing

Answer: (C)

Quality control activities—testing, inspections, and verifying that outputs meet requirements and taking corrective actions when they don’t—live in the Monitoring and Controlling phase. In project management, quality management spans three actions: plan quality management (in Planning) to decide standards, perform quality assurance (in Executing) to improve processes, and control quality (in Monitoring and Controlling) to measure actual results against those standards and ensure conformity. Since the ongoing checking and correction of deliverables happens during Monitoring and Controlling, that phase is where quality is primarily addressed.